How can we help?
What does it cost to list my hotel?
See the current software plans on our pricing page. Featured placements and platform fees are shown separately where applicable.
Who collects guest payments?
The platform supports online checkout and direct hotel collection. Available methods and currencies depend on the configured merchant accounts.
Can I add several hotels?
Yes. Owners can manage multiple properties within their plan limits, and invite team members with specific permissions.
Can I use StayHarbor alongside other booking channels?
Yes. Keep your inventory up to date across every channel to avoid conflicting reservations.
Who can view guest details?
Travellers see their own bookings. Owners and authorised staff see bookings for the properties they manage.
Does the AI publish anything for me?
No. AI results are drafts for your review. Live creation uses your own SuperCool account; sample previews are available without a key.
Do you guarantee search rankings or booking growth?
No. Featured placement improves visibility within StayHarbor, but bookings and external search rankings are not guaranteed.